For a single business
Loyalty & Rewards
Reward visits, reviews, referrals and guest content to fill more seats with regulars.
Explore Single Business LoyaltyFor Restaurants, Cafés & Bars
Turn guests into
loyal regulars.
Reward every visit, every dollar spent, every review and every referral. One guest posting a reel is worth more than the drink it costs you.
The Problem
You're paying to reach strangers,
while your regulars sit idle.
Every month you pay Google, Meta, delivery apps and booking platforms to introduce you to people who've never eaten with you. Meanwhile the regulars who already love your venue — the ones who'd recommend it tomorrow if you asked — are doing nothing for you at all.
Rented attention
Ad spend buys a visit. Stop paying and the traffic disappears, along with the customer.
Your advocates are invisible
Someone brings four friends a month and you have no idea who they are.
Content costs you money
You pay a photographer and an agency for pictures your customers would happily take for free.
You don't own the relationship
The platforms hold the data. You rent access to your own audience.
The Idea
What if the marketing
came from them?
A review from a real customer outperforms an ad. A photo from someone who was actually there outperforms a shoot. A friend's recommendation outperforms both. None of that is new — what's new is a system that asks for it, rewards it, tracks it and proves it worked.
Advertising rents attention. Participation builds an asset that compounds every month.
VisitReviewReferCreateShareReturn
Built for Restaurants, Cafés & Bars
Everything you need to
turn participation into loyalty.
Spend is one action. Loop rewards all of them — plus the tools shaped around how this industry attracts, engages and retains its audience.
Quiet-Night Campaigns
Use bonus points and limited rewards to move demand into quieter services.
Table & Venue QR Join
Let guests join and participate from a simple code at the table, bar or receipt.
Visit Rewards
Recognise repeat visits and build a habit around choosing your venue.
Guest Content
Reward authentic photos, stories and reels that show the real experience.
Review Prompts
Ask at the right moment and reward guests for useful public reviews.
Friend Referrals
Track and reward the regulars who introduce your next customers.
Regular & VIP Tiers
Give your best guests visible status and increasingly valuable perks.
Menu-Led Rewards
Use high-perceived-value, low-marginal-cost dishes, drinks and upgrades as rewards.
Guest CRM
Keep guest profiles and participation history in a customer list you own.
Multi-Venue Loyalty
Run one programme across a hospitality group while keeping each venue relevant.
Nearby Partner Rewards
Connect restaurants, bars, hotels and attractions to drive cross-visitation.
Verified spend
Receipt-scanning turns a redemption into a transaction you can actually measure.
Participation
Events, challenges, trails and competitions that get people out and moving.
Four Compounding Outputs
Every action returns
something you keep.
A content library you own
Rights-approved photos, reels and reviews arriving every week, from people who were actually there.
Customers who bring customers
Referral built into the mechanic, so growth stops depending entirely on ad spend.
More visits, bigger baskets
Members come back more often and spend more when they do.
First-party data
Who your customers are, where they came from, what they want and what they spent. Yours, exportable, not rented back to you.
How It Works
Live in minutes.
No app, no hardware.
From first scan to measurable participation, Loop removes the usual friction.
1
Set your rewards
Choose what earns and what it's worth. Visits, reviews, referrals, content, spend — your rules.
2
Customers join in seconds
A QR code at the counter or a link in an email. No download, no POS integration, no hardware.
3
They earn by participating
Every visit, post, review and referral is recorded, credited and attributed.
4
You see all of it
Who came, what they did, what they spent and what they made — in one dashboard, exportable.
Network Effects
Run it alone,
or run it together.
Loop works for a single venue on day one. It also connects your venues — or the businesses around you — into a shared network where guests earn in one place and redeem in another.
Every business added makes it more valuable
More places to earn and redeem means more reason to take part, for everyone already in it.
Costs get shared
Rewards and marketing pooled across a network cost a fraction of what they'd cost alone.
Cross-visitation becomes visible
Customers already move between local businesses. For the first time you can see it, measure it and reward it.
The Loop Platform
Two Products: One Mission
Choose the right product for one business, or connect multiple businesses through one shared loyalty network.
For groups & organisations
Coalition Loyalty
Connect nearby venues and partners so guests discover more of the local hospitality scene.
Explore Coalition LoyaltyChoose one business, or connect an entire network.
What Participation Produces
Per member, per quarter.
~8 in 10
Active every 30 days
~1 in 4
Arrive via referral
~1 in 4
Create content each quarter
Industry research
+11%
Revenue lift from a 1-point rise in review score, with no drop in volume
Cornell — Anderson~10×
Conversion for visitor UGC versus brand-made content; 83% trust it more than ads
Emplifi+16%
Lifetime value, plus 37% retention for referred customers versus non-referred
Journal of Marketing / HBR
+12–18%
Spend for active loyalty members versus non-members; about 39% more per basket
Industry benchmarks
Top-row figures are observed rates from live Loop deployment. Rates, not projections — results vary with reward design and category.
Traditional Loyalty vs Loop
Points for purchases was never going to builda marketing team.
How participation changes what loyalty produces for your business.
Traditional loyalty
Loop
Rewards
Spending only
Visits, reviews, referrals, content and spend
Customer content
None
Photos, reels and reviews, every week
Referral growth
Rare
Built into the mechanic
First-party data
Minimal
Who they are, where from, what they want
Opens when
They're about to buy
Any time, which is where the data comes from
Reach
Your customers only
Yours, plus everyone in the network
Setup
App, hardware, integration
A QR code. Live in minutes
Places and Brands Growing with Loop
See it running.
Live networks and single-venue programmes built on Loop.
What our customers say
"Our in-house team loved it and found it super easy to use — which on a busy Saturday night is exactly what you want to hear!"
V
Dominique PortetWinery & Cellar Door
"The partner network turned our loyalty program into a local ecosystem. Our members discover the cheese shop, theirs discover us — we both win."
Y
Yarra Valley PassRegional Tourism Board
"Members come back to tick off more stops and tell their friends. It's the cheapest, most authentic marketing we've ever run."
R
Riverside CollectiveHospitality group
The Thinking Behind Loop
Why loyalty is really about participation.
Two essays on turning a room full of guests into a community that grows itself.
Hospitality questions, answered
No. Each venue gets a QR code and a simple dashboard. There's nothing to install and no POS integration required to launch.
A flat monthly subscription from $79 per venue, with group pricing across multiple venues. We never take a cut of your sales.
Days, not months. AI onboarding sets up your hub, your rewards and your first campaigns, then the programme largely runs itself.
You do. Your brand, your guest list, your relationship — nothing sits behind a delivery platform or a social network.
Let's build your network.
We'll help you launch it.
One venue, a group, or a precinct — we'll set up your participation programme and connect your venues to each other and to the businesses around you.